Each supporter will receive an e-mail with login details to access the Portal. The Portal enables supporters to:

• Submit a company logo and profile
• Submit deliverables as per contract
• Order lead retrieval App (badge scanners Application)

The login details will be sent to the person signing the contract. This person is responsible for passing on the login details to third party if needed.
Access to all Portal services will be available only after submission of your company profile and logo. Only deliverables as indicated in your contract, should be submitted via the Portal. Items not included in your contract will not be processed.

Please do not hesitate to contact us for further information or assistance.

Congress Organiser
Kenes Group & WPA
Rue François-Versonnex 7
1207 Geneva, Switzerland
Tel: +41 22 908 0488

Hotel Sales Manager
Karen Resnick
Email: kresnick@kenes.com

Industry Coordinator   
Oana Giurgiu
Tel: +34 659 064 921| Email: ogiurgiu@kenes.com

Industry Liaison & Sales
Bilyana Hristova
Email: bhristova@kenes.com

Program coordinator
Ilana Eliav
Email: ieliav@kenes.com

Registration
Email: reg_wcp24@kenes.com

Interactive features
Olaya Espejo
oespejo@kenes.com

Audio Visual Coordinator
Mike Perchig
Email: nest@nest-av.com

Contractors:

Catering
Centro Internacional de Exposiciones y Convenciones WTC
Ms. Veronica Cabrera
Email: veronica.cabrera@originago.com
Catering is exclusive to the venue

Onsite Logistic Agent, Material Handing & Customs Clearance Agent
Merkur Expo Logistics GmbH
Mrs. Irit Sofer
Email: irit.sofer@merkur-expo.com
Merkur is the exclusive handler inside the venue.

Internet orders
Oana Giurgiu, Industry coordinator
Tel: +34 659 064 921| Email: ogiurgiu@kenes.com

Graphics/Signage
Sist Expo
Email: ventas1@sistexpo.com.mx / rcollazo@sistexpo.com.mx
Tel +52 (55) 9348 3689

Hostesses & Temporary Staff
Oana Giurgiu, Industry coordinator
Email: ogiurgiu@kenes.com

Venue Address: 

Filadelfia S/N, Col. Nápoles

Benito Juárez, ZIP 03810 – Ciudad de México, México

How to get to WTC

Please click here to see the most updated timetable of the Industry Symposia.

Important notes:

• Industry Supported Sessions are not included in main event CME/CPD credits.
• In order to support you in the best possible way, please share your plans and requirements with us. This information is invaluable for the success of your symposium. Please coordinate directly with the Industry Coordinator Oana Giurgiu at: ogiurgiu@kenes.com
• We recommend arriving at least 15 min prior to the start of your Symposium, to check the setup. A member of the Kenes Operational team will be available onsite should you need any assistance.
• Handouts are allowed to be distributed at the entrance to the Symposium Hall; however, it is NOT permitted to place material on the seats inside the hall.
• Printed tent cards placed on the head table are allowed and should be produced and provided by supporter.
• We ask presenters to follow the time schedule precisely in order for the day’s events may run smoothly. The updated scientific program can be found on the WCP 2024 Website.

Speakers’ Expenses
As indicated in the sponsorship agreement, the supporting company, in addition to the support fee, must cover all speakers’ expenses, including registration fees, accommodation and travel expenses. This also applies in the case where the Industry Symposium speakers have already been invited by the Congress.

• Catering is an exclusive service provided by the venue (WTC) and should be ordered in advance by email to: cabrera@originago.com/modulodeservicios2@originago.com
• Deadline: Friday, October 11^th (after this date, late fee applies)
• Lunch boxes can be taken into the symposium halls.
• It is recommended to indicate you offer catering together with the symposium, in all publications (as long as it is in line with the supporter’s internal compliance policy)

We strongly recommend scheduling a technical rehearsal in the hall itself and testing the Presentations during that rehearsal. Please make arrangements directly with the Conference Audio Visual Coordinator, Mike Perchig at: nest@nest-av.com
A technical rehearsal is offered free of charge; however additional charges may apply, depending on hall availability, rehearsal requirements and overtime of the technicians.

The Olmeca 1 and Olmeca 2 halls: Technical Details

Lectern Banner Dimensions: ·       You can brand the front of the lectern with a graphic that can be placed on top of the congress existing signage. ·       The specs for the Graphics are: 60 x 110 cm. ·       Please avoid printing information 45 mm from the top and 45 mm from the bottom ·       The banner can include the title of the Symposium and the name and logo of the Sponsor ·       Using the WCP 2024 logo for the branding is not allowed.

Head Table Dimensions: W 0,45 x L 2.44 x H 0.50 meters (one module) – fits a maximum of 4 persons. Sufficient seating for up to 4 persons  ·       Signage exclusivity for the venue (see details below) ·       Self-branding of the head table is not permitted. ·       Using the WCP 2024 logo for the branding is not allowed.

The head table will comprise 1 table module, like the below:

The general stage setting in Olmeca 1 and 2 halls, includes 1 speaker lectern and a head table accommodating up to 4 persons.  For alternative/additional arrangements (fees may be incurred) please contact the Industry Coordinator, Oana Giurgiu at ogiurgiu@kenes.com

All stage change requests must be communicated in advance with the Industry Coordinator, to ensure that there is sufficient time between sessions for implementation.

Symposium Stage set-up deadline: Monday, October 7^th . No changes will be accepted after this date

Please note that the head table and lectern will be branded with the general congress branding.

If you are interested to have your own company branding for the head table and lectern, note that this is optional and should be arranged in advance by the sponsoring company.

Please contact the Industry Coordinator, Oana Giurgiu at ogiurgiu@kenes.com to discuss the options. The official supplier for producing the branding of the head table and lectern is WTC.

Please click here for a 360º tour:  https://exposwtc.com/app/360/Olmeca_1/
The Industry Sessions will take place in the Olmeca 1 and 2 halls (Level 2- Planta Alta).
The Product Theatre sessions, will take place in the Exhibition area.

Audio-Visual (AV) Equipment

Hall Olmeca 1 & Hall Olmeca 2 will have:

• Front projection screen, image of H3.4.25X W6 meters approx.
• Data projector, at least 7000 ansi-lumens
• 40” Confidence monitor in front of the head table, showing the same PowerPoint & Video images as projected on the main screen.
• Laptop computer for PowerPoint presentations, including English version of Windows and Office, USB port, sound card – located at the lectern and networked to the Speakers’ Ready Room.
• Wireless PowerPoint advancer/clicker ( we recommend using the cursor of the laptop computer as a pointer ).
• P.A. (sound) system, which covers the hall and the stage, including 6 wired microphones ( 2 head table, 1 lectern, 3 Questions & Answers) with stands (floor/table), 1 wireless headset microphone and connection to sound from computers at the lectern.
• Audio monitors for the lectern and the head table.
• Lighting system, illuminating the lectern.
• AV technician to operate the above-mentioned systems.

Product Theatre will have:

• 75” Plasma/LED screen, installed on a high floor stand..
• Laptop computer for PowerPoint presentations, including English version of Windows and Office, USB port, sound card – located at the lectern, stand-alone.
• Wireless PowerPoint advancer/clicker ( we recommend using the cursor of the laptop computer as a pointer ).
• P.A. (sound) system, which covers the space, including 1 wired microphone on the lectern, 1 wireless hand-held microphone on a floor stand, 1 wireless headset microphone and connection to sound from computers at the lectern.
• AV technician to operate the above-mentioned systems, available 20 minutes before the session begins.

Technical Rehearsal
We strongly recommend scheduling a technical rehearsal in the hall itself and testing the Presentations during that rehearsal. Please make arrangements directly with the Conference Audio Visual Coordinator, Mike Perchig at: nest@nest-av.com. A technical rehearsal is offered free of charge; however additional charges may apply, depending on hall availability, rehearsal requirements and overtime of the technicians.

Presentations Upload Onsite
If you are using a PowerPoint presentation (or any other PC-based application), please note that you have to deliver it on a USB Memory stick to one of the technicians in the Speakers’ Ready Room as soon as you arrive at the Venue in the morning – and at least 1 hours before the start of the session.
Please note that the Computers for the Presentations will be supplied with Office 2019 (at least) and the native ratio of the projection on the screens in the halls is 16:9.
If you include video clips in your PowerPoint presentation, be sure to test it with the technician in the Speakers’ Ready Room at least 2 hours before the start of the session or as soon as you arrive at the venue in the morning. Please make sure to check it with the technician in the session hall where your lecture is taking place, during a coffee or lunch break prior to your session, at least 30 minutes before the start of the session – even after checking it in the Speakers’ Ready Room.

Important Note for Macintosh Users
To use MAC presentations on the PC compatible Congress computer, please note that you need to prepare it according to the instructions below, before taking it to the speaker room:

• Convert it to PowerPoint or PDF.
• Use a common font, such as Arial, Times New Roman, Verdana etc. (Special characters might be changed to a default font on a PowerPoint-based PC).
• Insert the images as JPG files (and not TIF, PNG or PICT – these images will not be visible on a PowerPoint based PC).

As previously mentioned, we strongly recommend scheduling a technical rehearsal and testing the presentations during the rehearsal. Please plan directly with the Meeting Audio Visual Coordinator.

Please submit the final symposium program using the attached Agenda format via email to ogiurgiu@kenes.com as early as possible and no later than Friday, October 4^th. The proposed program should include:

• Session Title (up to 110 characters including spaces)
• Session Description (up to 200 words, you can also include hyperlinks inside of it)
• Speaker Presentations Titles
• Timing – duration of each speaker presentation and full timing of the agenda
• Speaker/Moderator Full Name
• Speaker/ Moderator Country
• Speaker/ Moderator E-mail
• Speaker/ Moderator Affiliation
• Speaker/ Moderator Bio (up to 200 words) and Photo (180x240px, JPG)

In case of changes to your symposium title or Program after submission, please update Oana Giurgiu at ogiurgiu@kenes.com
If you wish to order any special feature for your session, please contact our Product Marketing Team at oespejo@kenes.com

Guidelines to follow when creating your promotional items and content:

• When creating adverts for mobile app and mailshots is allowed to promote product, symposia, or company promotion.
• Only when promoting symposia please add the following text inside: This session is not included in main Congress CME/CPD credit
• Congress banner should NOT be used in any promotional materials created by the supporter.
• Materials created by companies should NOT utilize the main event marketing look and feel.
• In addition, it is not permitted to use the WCP 2024 logo on any of the symposia materials.

1. Push Notification in the Mobile App

Sponsors entitled to a Push Notification in the mobile App, as per their signed contract, please send the following, no later than Monday, October 7th, via email to ogiurgiu@kenes.com
Message Title – Maximum 40 characters including spaces
Message body – Maximum 140 characters including spaces

Important:
– Please make sure to indicate company name either on the title or in the message body.
– Please specify your preferred date and time (local time) when submitting the text.
– We will do our best to accommodate this request. The final schedule of the push will be determined closer to the event, considering the overall push notifications schedule of the event.
– Push notifications will be sent out during official breaks only in order not to disturb the participants who are inside session halls when sessions are taking place.
– The updated program timetable including list of breaks can be found on the event website under “Scientific Program” page.

Kindly note:
**Push Notifications are sent only to participants who download the app and accept to receive notifications.
**Push notifications look different across various browsers, device types, and operating systems.

2. Mobile App Advert

For Supporters sponsoring the App, please send the file no later than Monday, October 7th,  via email to: ogiurgiu@kenes.com
File format: PNG or JPG (up to 800kb)
Size: 780px x 1688px
We recommend avoiding using small text, so the advert could be readable when displayed on a mobile screen.

3. Promotional Mailshot (Email Blast)

Sponsors entitled to an Industry Mailshot as per their signed contract, please click here for the design requirements. Please make sure to forward these guidelines to your web-designer/programmer. Please upload the HTML version of your mailshot and other relevant files together in zip folder and send us everything with the subject line, no later than Monday, October 7th, via email to ogiurgiu@kenes.com

Important notes:

• In case the webmail is promoting a sponsored symposium, please include the following disclaimer:
  This session is not included in main event CME/CPD credits.
• It is not allowed to use the WCP logo. The meeting banner will be added to the webmail’s header by Kenes.
• The “From” field will be “WCP 2024 Supporters”
• The exact launch date will be determined by Kenes in due course. The E-mail Blast will be sent out to the pre-registered delegates who have agreed to receive promotional material from supporters.

The Post-Congress Mailshot has the same specs requirements, and it will be sent after the congress ends.

Symposium supporters have the option to create signage promoting their symposium according to the below guidelines. The symposium signage should be produced by the supporter. Please make sure to follow the guidelines specified at the beginning of this section.

1. Self-Standing Sign at the Entrance

One stand-alone sign (max W85cm x H200cm) to be placed at the entrance of the session hall 15 minutes prior to the sessions published start time. Please make sure to indicate the following disclosure on the sign: This session is not included in main event CME/CPD credits.

2. Stage Banner

One vertical stand-alone sign (max W85cm x H200cm) to be placed on/next to the stage.

3. Self-standing signage in the Exhibition area

The Supporter is entitled to place one sign (W85cm x H200cm) advertising the Symposium, on the day of the session only. The sign may be placed in the exhibition area during exhibition opening hours. Please liaise onsite with the Industry Coordinator and Exhibition Manager regarding exact time and location.

Please note:

Due to CME/CPD accreditation criteria, you may not place signage advertising your symposium in any other locations unless coordinated with Kenes staff onsite.

Wi-Fi
Free Wi-Fi will be available at the meeting venue. Please be aware that public Wi-Fi capacity is limited. Therefore, it is restricted to email and web browsing activity.
Should you require Wi-Fi or an internet line for your meeting room, please let us know in advance and we will send you a quote.
Contact person: Oana Giurgiu, email: ogiurgiu@kenes.com

Meeting Rooms / Hospitality Rooms
Supporters interested in renting a meeting room during WCP 2024, should contact Industry  Liaison & Sales, Mrs. Bilyana Hristova at: bhristova@kenes.com

• AV is not included in the price and can be ordered from Congress AV coordinator, Mike Perchig at nest@nest-av.com
• F&B is not included in the price and can be ordered directly from the catering: WTC – Veronica Cabrera at cabrera@originago.com / moduloservicios@originago.com

Kindly specify the name of the Sponsor/Exhibitor and meeting room when approaching the caterer or AV.
Meeting room Setup changes deadline: Monday, October 7^th, 2024. No changes will be accepted after this date

Blackout Policy
WCP kindly requests that all congress supporters (sponsors, exhibitors, special interest groups and other stakeholders) respect the WCP blackout policy and refrain from holding organized meetings or events for more than 8 people during the annual meeting scientific programme.

Waste Disposal
Please note that it is the supporter’s responsibility to leave the symposium session hall in a clean and tidy manner once your symposium has finished. Any items such as leaflets, banners, roll-ups must be removed from the hall at the end of your session. Any discarded waste, including promotional material, left behind will be removed by the meeting organizers at the expense of the supporter concerned.

Onsite Badges 
Each supporter is entitled up to 10 Symposium badges which allow access to the supporter’s symposium only (Individual names will not appear on the badges). Symposium badges can be collected 2 hours prior to the session from the Registration Desk and should be returned to the desk after the session ends.

Catering
Catering is exclusive to the WTC and should be ordered in advance. Supporters who wish to order food and beverages for their symposium, meeting/hospitality room or exhibition booth, are welcome to do so directly with WTC: Veronica Cabrera at veronica.cabrera@originago.com / moduloservicios2@originago.com
For your information, coffee and refreshments (included in the registration fee) will be served in the    exhibition area as per times scheduled in the scientific program.

Hostesses & Temporary Staff Hire
Supporters who wish to order hostess services for their symposium, please contact: ogiurgiu@kenes.com

Lead Retrieval Wireless Barcode Readers can be a helpful tool for receiving contact information about participants who attend your symposium. We are pleased to offer you the K-Lead Application. Supporters can download the K-Lead app onto their own smart phone or tablet and transform their device into an instant, easy lead retrieval system and capture participants’ contact information with a quick scan of their badge.

Advantages of the K-Lead application:

• Seamless Integration: Download directly to your device; no extra hardware needed.
• Effortless Scanning: Quickly scan attendee badges to capture leads.
• Customizable Notes: Add personal comments to each lead for better follow-up.
• “Quick Scan” Function: Ability to quickly scan delegates as they enter the symposium hall.
• Instant Access: Get real-time lead information for immediate engagement.
• Universal Compatibility: Download from the Apple Store or Google Play using “Kenes K-Lead App.

Cost per unit: EUR 700 (excluding 4% credit card charges fees, excluding VAT if applicable).
Device is NOT included.
Deadline: Wednesday, October 28th
Onsite rate of EUR 850 will be applied for order received after above deadline.

Unlock the Power of K-Lead Plus:

• Automated Follow-up Emails: Immediately after scanning, send personalized emails to every lead. Make every connection count without lifting a finger.
• Tailored Email Customization: Craft the perfect message with customizable subject lines, email content, and signatures. Attach PDFs to add a polished, personal touch that stands out.
• Timely Engagement: Say goodbye to the hassle of manual follow-ups. K-Lead Plus handles it by sending tailored emails right after each scan, keeping your brand top of mind.
• Trackable Insights: Monitor how your emails perform with engagement metrics. Learn what works and refine your strategies for maximum impact, ensuring you’re always improving.
• Compatibility: K-Lead Plus requires at least one K-Lead license purchased.

Cost for K-Lead Plus: EUR 750

Key Notes for K-Lead and K-Lead Plus:

• Device Not Included: The application must be installed on your personal or company device (tablet/smartphone).
• Reliable Data: Participant badge barcodes carry contact details as provided by registrants or their agencies. Note: Group registration may contain generalized information.
• Content Responsibility: Information content is managed by the registrant or their agency, not Kenes Group or the Organizing Committee.
• Easy Reservation: Secure your Wireless Barcode Reader in the Exhibitor’s Portal https://exhibitorportal.kenes.com
• GDPR Compliance: We’ve updated our privacy policy in compliance with GDPR. Your personal data won’t be shared without consent. Presenting your badge for scanning implies consent to share your details.
• By purchasing the K-Lead and the K-Lead Plus, Exhibitors and Sponsors agree to Data Processing Agreement.

How to order K-Lead and K-Lead Plus? -> Please access the Exhibitor’s Portal https://exhibitorportal.kenes.com

Maximize your Participant Experience – Use our innovative technologies for your Symposium

Kenes is proud to deliver a wide variety of quality onsite technology products and services.
We offer:

• Live Streaming and many more products designed for capturing and recording symposium content.
• Voting, Evaluations, and more products designed for increasing participant’s interaction during symposium sessions.
• Translation services in any language: are available in two options. The conventional approach involves local interpreters and the use of headphone receivers. Alternatively, we offer a cutting-edge AI-powered solution. With this innovative method, participants can access live translations and captions seamlessly by scanning a QR code on their mobile phones.

We also provide tailor made customized solutions – contact us to make it happen!
For more onsite products opportunities and price quotes – Click Here

PLEASE NOTE: All product solutions are offered exclusively by Kenes Group. Please contact us to discuss your needs and our relevant solutions.

Please submit your order by Monday, October 7^th. Orders received after the deadline will incur rush fees.

Kindly note that Merkur Expo Logistics GmbH is the sole official on-site agent nominated by Kenes Group to handle all in/out shipments arriving to this Congress
For shipping instructions and tariff please click here.

Contact details:
Merkur Expo Logistics GmbH
Mrs. Irit Sofer
Mobile: +972-52-8890129
Email: irit.sofer@merkur-expo.com

ROCK IT GLOBAL
Office: tradeshowsmx@rockit.global
On-Site handling: onsitemx@rockit.global
Tel. +5255 5280 1279

Supporters may choose to use their own services to deliver their goods to the venue door. However, no other company is permitted to deliver, operate, and handle goods inside the venue.
Merkur has the responsibility of receiving and handling all materials for a fee. Handling rates are based on the incoming weight of shipments.
Merkur Expo Logistics must receive the payment before forwarding freight.

Insurance of Goods
All cargo should be insured from point of origin.

Please Note: All advanced shipments and deliveries to the Merkur warehouse, including by courier, must be coordinated with Merkur Expo Logistics.
For any questions/clarifications, please contact Merkur at: irit.sofer@merkur-expo.com