Industry Symposia Manual
Dear Supporter,
We are happy to present you with the WCP 2025 Industry Symposia Manual which will take place in Prague, Czech Republic, from October 5-8, 2025.
The Industry manual contains important information, deadlines, and next steps for your preparation to ensure a successful event.
Please read the manual thoroughly and share the manual with everyone working on this project.
Wishing you a successful event,
Oana Giurgiu
Exhibition & Industry Manager
Each supporter will receive an e-mail with login details to access the Portal. The Portal enables supporters to:
- Submit your company logo and profile
- Submit deliverables as per contract
- Order lead retrieval Application (Badge scanners App)
To access the Portal, please click here.
Access to all Portal services will be available only after submission of your company profile and logo. Only deliverables as indicated in your contract, should be submitted via the Portal. Items not included in your contract will not be processed.
Please do not hesitate to contact us for further information or assistance.
Action Item | Deadline | Contact Person |
Staff Hotel Reservation | As soon as possible | Anna Ivanova |
Payment of Invoice Balance | Must be received in full
one week prior to the Meeting |
Pazit Hochmitz phochmitz@kenes.com |
Symposium Final Programme
(for approval by Scientific Committee) |
As soon as possible and no later than
Friday, 15 August |
Please send by email the requested specifications to Industry Coordinator: Oana Giurgiu |
Symposium Stage set-up changes/
Meeting room Set-up changes |
Friday, 15 August | |
Promotional E-mail Blast (Exclusive and Joint) | Monday, 25 August | |
Mobile app adverts | Monday, 25 August | |
Text for Push Notifications for
Virtual Platform/Mobile App |
Monday, 8 September | Oana Giurgiu |
Badge Scanner App/ Lead Retrieval System | Monday, 22 September | Online via Exhibitor’s Portal |
Placing orders for Voting/ ’Ask the Speaker’ and other Technology Products and Services | Monday, 25 August | Olaya Espejo |
Hostesses & Temporary Staff Hire | Please directly contact the company | Hostesky
Ivana Dupalova |
Internet (Wi-Fi and Wired)
*for meeting rooms |
Friday, 5 September | Oana Giurgiu |
Catering Services
*Exclusive to the venue
|
Please directly contact the provider | Zatisi Catering
jitka.zahradkova@zatisigroup.cz
|
AV – scheduling Tech rehearsal, placing orders for extra AV for the Sponsored Symposia & meeting rooms | Thursday, 11 September | Mike Perchig |
Shipping & Material Handling Services |
||
Door to door | Please contact
Merkur Expo Logistics |
Merkur Expo Logistics GmbH
Mr. Ian Heiringhoff for Shipping Instructions – click here Shipping instructions |
Airfreight shipments | ||
Shipment via Advance Warehouse | ||
Direct to the Venue | Subject to time slot
NB! Please note there should be a person from your side to receive your Deliveries. |
Industry Symposia:
Click here to see the Industry Symposia timetable
Timetable and halls are subject to changes. The most updated timetable is published on the Congress website.
Important notes:
- Industry Supported Sessions are not included in the main Conference CME/CPD credit.
- In order to support you in the best possible way, please share your plans and requirements with us. This information is invaluable for the success of your symposium. Please coordinate directly with the Industry Coordinator Oana Giurgiu at: ogiurgiu@kenes.com
- We recommend arriving at least 15 min prior to the start of your Symposium, to check the setup. A member of the Kenes Operational team will be available onsite should you need any assistance.
- Handouts are allowed to be distributed at the entrance to the Symposium Hall; however, it is NOT permitted to place material on the seats inside the hall.
- Printed tent cards placed on the head table are allowed and should be produced and provided by supporter.
- We ask presenters to follow the time schedule precisely in order that the day’s events may run smoothly. An updated scientific timetable can be found on the WCP25 website.
Speaker’s Expenses
As indicated in the sponsorship agreement, the supporting company, in addition to the support fee, must cover all speakers’ expenses, including registration fees, accommodation and travel expenses. This also applies in the case where the Industry Symposium speakers have already been invited by WCP 2025.
Technical Rehearsal Onsite
We strongly recommend scheduling a technical rehearsal in the hall itself and testing the Presentations during that rehearsal. Please make arrangements directly with the Conference Audio Visual Coordinator, Mike Perchig at: nest@nest-av.com
A technical rehearsal is offered free of charge; however additional charges may apply, depending on hall availability, rehearsal requirements and overtime of the technicians.
- Catering is an exclusive service, provided by Zatisi Catering, and should be ordered in advance.
- Supporters who wish to order Lunch Box for their symposium, or catering for their meeting room, please contact Jitka at: jitka.zahradkova@zatisigroup.cz
- Food and drinks are allowed to be taken into the symposium halls (only lunch boxes).
- If you are planning to have catering together with the symposium, it is recommended to indicate in all publications that lunch boxes will be served, as long this is not contradicting the supporter’s internal compliance policy.
Industry Symposia Halls:
Panorama Hall Technical Details |
|
Panorama Hall Location | Level 1 |
Hall Capacity | 400 seats max |
Hall Layout | Theatre |
Central Stage | 6m W x 2m D |
South Hall 1A Technical Details |
|
South Hall 1A Location | Level 1 |
Hall Capacity | 180 seats max |
Hall Layout | Theatre |
Right Stage
Left Stage |
1m W x 2m D
3m W x 2m D |
Head-Table in Panorama Hall and South Hall 1A | |
The head-table will have WCP25 branding. Self-branding is not permitted
|
Sufficient seating for up to 6 people ![]() |
Lectern in Panorama Hall and South Hall 1A | |
The lectern will be branded with general congress branding. Self-branding is not permitted.
|
|
For alternative/additional arrangements please contact the Industry Coordinator at ogiurgiu@kenes.com
Please note that the head table and lectern will be branded with the general WCP Congress branding.
* If you are interested to have your own company branding for the head table or lectern, please contact Exposale at: expo@exposale.cz & Josef.Svec@exposale.cz
Please note that Exposale holds exclusivity on providing branding services.
They will be able to propose to you a signage that will be attached to the congress branding in the way that it won’t be damaged. The reason is that the conference branding cannot be removed as it can be easily damaged.
For alternative/additional stage arrangements (fees may be incurred) please contact Oana Giurgiu at ogiurgiu@kenes.com. All stage change requests must be communicated in advance with the Industry Coordinator, to ensure that there is sufficient time between sessions for implementation.
Symposium Stage set-up deadline: Friday, 15 August (No changes will be accepted after this date)
WCP 2025 will take place at Prague Congress Center.
Click here for a 360 Virtual Tour.
The Industry Sessions will take place in Panorama Hall and South Hall 1A, both located at Level 1.
Audio-Visual (AV) Equipment
Hall Panorama:
- 2 x front projection screens, image of H2.25 X W4 meters approx. each ( 16.9 ratio )
- 2 x 6000 a.l. Data projectors, incl. all the required cabling, for projecting the PowerPoint on the screens.
- 40” Confidence monitor in front of the head table, showing the same image as projected on the main front projection screens.
- Laptop computer for PowerPoint presentations, including English version of Windows and Office, USB port, sound card – located at the lectern and networked to the Speakers’ Ready Room.
- Wireless PowerPoint advancer/clicker ( we recommend using the cursor of the laptop computer as a pointer ).
- A. (sound) system, which covers the hall and the stage, including wired microphones for the head table, lectern and Questions & Answers with stands (floor/table), 1 wireless headset microphone and connection to sound from computers (mini PL plug) at the lectern.
- Lighting system, illuminating the lectern and the head table.
- 2 x AV technicians to operate the above-mentioned systems
Hall South 1A
- Front projection screen, image of H2.25 X W4 meters approx. ( 16.9 ratio )
- 6000 a.l. Data projector, incl. all the required cabling, for projecting the PowerPoint on the screens.
- 40” Confidence monitor in front of the head table, showing the same image as projected on the main front projection screen.
- Laptop computer for PowerPoint presentations, including English version of Windows and Office, USB port, sound card – located at the lectern and networked to the Speakers’ Ready Room.
- Wireless PowerPoint advancer/clicker ( we recommend using the cursor of the laptop computer as a pointer ).
- A. (sound) system, which covers the hall and the stage, including wired microphones for the head table, lectern and Questions & Answers with stands (floor/table), 1 wireless headset microphone and connection to sound from computers (mini PL plug) at the lectern.
- AV technician to operate the above-mentioned systems
Presentations Upload Onsite
If you are using a PowerPoint presentation (or any other PC-based application), please note that you have to deliver it on a USB Memory stick to one of the technicians in the Speakers’ Ready Room as soon as you arrive at the Venue in the morning – and at least 2 hours before the start of the session.
Please note that congress computers in the Halls are being are supplied with Office 2019 (at least) and the native ratio of the projection on the screens in the halls is 16:9.
If you include video clips in your PowerPoint presentation, be sure to test it with the technician in the Speakers’ Ready Room at least 2 hours before the start of the session or as soon as you arrive at the venue in the morning. Please make sure to check it with the technician in the session hall where your lecture is taking place, during a coffee or lunch break prior to your session, at least 30 minutes before the start of the session – even after checking it in the Speakers’ Ready Room.
IMPORTANT NOTE FOR MACINTOSH USERS
To use MAC presentations on the PC compatible conference computer, please note that you need to prepare it according to the instructions below, before taking it to the speaker room:
- Convert it to PowerPoint or PDF. Use a common font, such as Arial, Times New Roman, Verdana etc. (Special characters might be changed to a default font on a PowerPoint-based PC).
- Insert the images as JPG files (and not TIF, PNG or PICT – these images will not be visible on a PowerPoint based PC).
As previously mentioned, we strongly recommend scheduling a technical rehearsal and testing the Presentations during the rehearsal. Please note that an extra charge might incur.
Please plan directly with the Conference Audio Visual Coordinator, Mike Perchig at: nest@nest-av.com
The final session agenda should include the following information:
- Session Title (up to 110 characters including spaces)
- Session Description (up to 200 words, you can also include hyperlinks inside of it)
- Speaker Presentations Titles
- Timing – duration of each speaker presentation and full timing of the agenda
- Speaker/Moderator Full Name
- Speaker/ Moderator Country
- Speaker/ Moderator E-mail
- Speaker/ Moderator Affiliation
- Speaker/ Moderator Bio and Photo (please see specs below)
Please see below specs for Speaker Bio and Photo.
- Speaker Bio – up to 200 words.
- Speaker Photo – 180×240 px, JPG Format
Please click here in order to provide above requested information as soon as possible and no later than Friday, 15 August.
If you need any assistance please contact the Industry Coordinator at: ogiurgiu@kenes.com
Guidelines to follow when creating your promotional items and content:
- When creating adverts for mobile app, program book and mailshots is allowed to promote product, symposia, or company promotion. Only when promoting symposia please add the following text inside: This session is not included in main Congress CME/CPD credit
- When creating adverts for External and Internal lobby flags in the virtual platform is allowed to promote symposia or company promotion. Only when promoting symposia please add the following text inside: This session is not included in main Congress CME/CPD credit
- Congress banner should NOT be used in any promotional materials created by the supporter.
- Materials created by companies should NOT utilize the main event marketing look and feel.
1.Mobile App Push Notification
For supporters entitled to a push notification as per their signed contract, kindly submit the text by Monday, 25 August to ogiurgiu@kenes.com according to below guidelines:
- Message Title – Maximum 40 characters including spaces
- Message body – Maximum 140 characters including spaces
Important:
- Please specify your preferred date and time (local time) when submitting the text.
- We will do our best to accommodate this request. The final schedule of the push will be determined closer to the event, considering the overall push notifications schedule of the event.
- Push notifications will be sent out during official breaks only, in order not to disturb the participants who are inside the session halls when sessions take place.
- We recommend keeping push notifications short and concise. The goal is to get the most important information across quickly and encourage participants engagement.
- Please make sure to indicate company name either on the title or in the message body.
- Kindly note that push notifications look different across the various browsers, device types and operating systems.
2.Mobile App Advert
For Supporters sponsoring the App, please send the file no later than Monday, 25 August via email to ogiurgiu@kenes.com
File format: PNG or JPG (up to 800kb)
Size: 780px x 1688px
We recommend avoiding using small text, so the advert could be readable when displayed on a mobile screen.
3. Promotional Email Blast – Exclusive
Sponsors entitled to an Industry Mailshot as per their signed contract, please click here for the design requirements. Please make sure to forward these guidelines to your web-designer/programmer. Please upload the HTML version of your mailshot and other relevant files together in zip folder and send us everything with the subject line to Oana Giurgiu at: ogiurgiu@kenes.com no later than Monday, 25 August.
Important notes:
- In case the webmail is promoting a sponsored session, please include the following disclaimer: This session is not included in main event CME/CPD credits.
- It is not allowed to use the society logo.
- The event’s banner will be added to the webmail’s header by Kenes.
- The “From” field will be “WCP 2025 Supporters”.
- The exact launch date will be determined by Kenes in due course.
- The E-mail Blast will be sent out to the preregistered delegates who have agreed to receive promotional material from supporters.
- Content received after the deadline may be processed for an additional fee.
Symposium supporters have the option to create signage promoting their symposium according to the below guidelines. The symposium signage should be produced by the supporter. Maximum dimensions: 85cm wide x 200cm high.
Please make sure to follow the guidelines specified at the beginning of this section.
1.Session Hall Signage
Self-Standing Sign at the Entrance
One stand-alone sign to be placed at the entrance of the session hall 30 minutes prior to the sessions published start time. Please make sure to indicate the following disclosure on the sign: This session is not included in main Conference CME/CPD credit.
Stage Banners
- 1 x free standing vertical sign to be placed on/next to the stage. Maximum dimensions: 150cm wide x 250cm high.
- Banner placed in front the head table facing audience (please refer to Section: Symposia Hall).
2.Self-standing signage in the Exhibition Area
The Supporter is entitled to place one sign (W85cm x H200cm) advertising the Symposium on the day of the session only. The sign may be placed in the exhibition area during exhibition opening hours. Please liaise onsite with the Industry Coordinator: Oana Giurgiu.
Please note: Due to CME/CPD accreditation criteria, you may not place signage advertising your symposium in any other locations unless coordinated with Kenes staff onsite.
Wi-Fi
Free Wi-Fi will be available at the Congress venue. Please be aware that public Wi-Fi capacity is limited. Therefore, it is restricted to email and web browsing activity. Should you require Wi-Fi or an internet line during your symposium, please let us know in advance and we will send you a quote.
Contact person: Oana Giurgiu, email: ogiurgiu@kenes.com
Meeting Rooms / Hospitality Rooms
Supporters interested in renting a meeting room during WCP 2025, should contact Industry Liaison & Sales, Ms. Petya Yoncheva: pyoncheva@kenes.com
Blackout Policy:
WCP kindly requests that all congress supporters (sponsors, exhibitors, special interest groups and other stakeholders) respect the WCP blackout policy and refrain from holding organized meetings or events for more than 8 people during the annual meeting scientific program.
Waste Disposal
Please note that it is the supporter’s responsibility to leave the symposium session hall in a clean and tidy manner once your symposium has finished. Any items such as leaflets, banners, roll-ups must be removed from the hall at the end of your session. Any discarded waste, including promotional material, left behind will be removed by the Conference organizers at the expense of the supporter concerned.
Onsite Badges
Each supporter is entitled to 10 Symposium badges which allow access to the supporter’s symposium only (individual names will not appear on the badges). Symposium badges can be collected 2 hours prior to the session from the Registration Desk and should be returned to the desk after the session ends.
Catering
Catering is exclusive to Zatisi Catering and should be ordered in advance. Supporters who wish to order Lunch box for their symposium / food and beverages for the meeting room, are welcome to do so directly with Zatisi.
For orders, contct: jitka.zahradkova@zatisigroup.cz
Hostesses & Temporary Staff Hire
Directly contact Ivana Dupalova: dupalova@hostesky.cz
Lead Retrieval Wireless Barcode App can be a helpful tool for receiving contact information about participants who attend your symposium. We are pleased to offer you the K-Lead Application. Supporters can download the K-Lead app onto their own smart phone or tablet and transform their device into an instant, easy lead retrieval system and capture participants’ contact information with a quick scan of their badge.
The advantages of the “K-Lead” application:
- Seamless Integration: Download directly to your device; no extra hardware needed!
- Effortless Scanning: Quickly scan attendee badges to capture leads.
- Customizable Notes: Add personal comments to each lead for better follow-up.
- “Quick Scan” Function:Ability to quickly scan delegates as they enter the symposium hall.
- Instant Access:Get real-time lead information for immediate engagement.
- Universal Compatibility: Download from the Apple Storeor Google Play using “Kenes K-Lead App.
To order “K-Lead” Application, please access the Exhibitor’s Portal https://exhibitorportal.kenes.com
Cost per unit: EUR 700 (4% credit card charges fees, excluding VAT if applicable).
There is NO device included!
Deadline: Monday, 22 September
Onsite rate of EUR 850 will be applied for order received after above deadline.
Unlock the Power of K-Lead Plus:
- Automated Follow-up Emails: Immediately after scanning, send personalized emails to every lead. Make every connection count without lifting a finger!
- Tailored Email Customization: Craft the perfect message with customizable subject lines, email content, and signatures. Attach PDFs to add a polished, personal touch that stands out.
- Timely Engagement: Say goodbye to the hassle of manual follow-ups. K-Lead Plus handles it by sending tailored emails right after each scan, keeping your brand top of mind.
- Trackable Insights: Monitor how your emails perform with engagement metrics. Learn what works and refine your strategies for maximum impact, ensuring you’re always improving.
- Compatibility: K-Lead Plus requires at least one K-Lead license purchased.
Cost for K-Lead Plus: EUR 750
Key Notes for K-Lead and K-Lead Plus:
- Device is Not Included:The application must be installed on your personal or company device (tablet/smartphone).
- Reliable Data: Participant badge barcodes carry contact details as provided by registrants or their agencies. Note: Group registration may contain generalized information.
- Content Responsibility: Information content is managed by the registrant or their agency, not Kenes Group or the Organizing Committee.
- Easy Reservation: Secure your Wireless Barcode Reader in the Exhibitor’s Portal https://exhibitorportal.kenes.com.
- GDPR Compliance: We’ve updated our privacy policyin compliance with GDPR. Your personal data won’t be shared without consent. Presenting your badge for scanning implies consent to share your details.
- By purchasing the K-Lead and the K-Lead Plus, Exhibitors and Sponsors agree to Data Processing Agreement.
How to order K-Lead and K-Lead Plus? -> Please access the Exhibitor’s Portal https://exhibitorportal.kenes.com
Maximize your Participant Experience – Use our innovative technologies for your Symposium
Kenes is proud to deliver a wide variety of quality onsite technology products and services.
We offer:
- Live Streaming and many more products designed for capturing and recording symposium content.
- Voting, Evaluations, and more products designed for increasing participant’s interaction during symposium sessions.
- Translation services for any language are available in two options. The conventional approach involves local interpreters and the use of headphone receivers. Alternatively, we offer a cutting-edge AI-powered solution. With this innovative method, participants can access live translations and captions seamlessly by scanning a QR code on their mobile phones.
We also provide tailor made customized solutions – contact us to make it happen!
PLEASE NOTE: All product solutions are offered exclusively by Kenes Group.
Please contact us to discuss your needs and our relevant solutions.
Please submit your order by Monday, 25 August. Orders received after the deadline will incur rush fees.
Shipping Instructions:
The shipping instructions include the following information:
- Shipping Instructions – click here
- Labels, Order forms, Tariff – click here
Merkur has been appointed the official forwarding agent and clearance agent for this Congress and offers the following services: customs clearance, delivery to the stand, freight forwarding, manpower & trolleys for un-loading/loading during build-up and dismantling, storage of empty crates, transportation to and from the Exhibition Hall.
For security, insurance, and efficiency reasons, Merkur is the sole official agent to handle cargo inside the venue.
Booth builders are prohibited from using trolleys during set-up and dismantling periods.
Kindly note that the official agent is the exclusive agent for move in and move out of the venue. Exhibitors and Booth builders are free to deliver their goods or to pick their goods up from outside the venue. Those who use their own facilities up to the venue are requested to coordinate their time schedule and unloading of their cargo into the venue with the official logistics agent.
All cargo should be insured from point of origin.
Please Note: All advance shipments and deliveries to the Merkur warehouse, including by courier, must be coordinated with Merkur.
Contact information:
Mr. Ian Heiringhoff
Email: ian.heiringhoff@merkur-expo.com
For shipping instructions and tariff please click here.
Supporters may choose to use their own services to deliver their goods to the venue door. However, no other company is permitted to deliver, operate, and handle goods inside the venue.
Merkur has the responsibility of receiving and handling all materials for a fee as published on the “Tariff” section at the end of this manual. Handling rates are based on the incoming weight of shipments.
Merkur Expo Logistics must receive the payment before forwarding freight.
Kenes Contacts:
Conference Organiser
Kenes Group
Rue François-Versonnex 7
1207 Geneva, Switzerland
Tel: +41 22 908 0488
Fax: +41 22 906 9140
Hotel Sales Manager
Anna Ivanova
Tel: +41 22 908 0488 Ext: 292 | E-mail: aivanova@kenes.com
Industry Coordinator
Oana Giurgiu
E-mail: ogiurgiu@kenes.com
Audio Visual Coordinator
Mike Perchig
E-mail: nest@nest-av.com
Industry Liaison & Sales
Petya Yoncheva
E-mail: pyoncheva@kenes.com
Registration Specialist
Youcef Zaiter
E-mail: yzaiter@kenes.com
Product Marketing Coordinator
Olaya Espejo
E-mail: oespejo@kenes.com
Contractors:
Catering
Zátiší Catering
E-mail: jitka.zahradkova@zatisigroup.cz
*Catering service is exclusive to the venue (Zátiší Catering)
Internet / Wi-fi for meeting rooms:
Industry Coordinator
Oana Giurgiu
E-mail: ogiurgiu@kenes.com
Onsite Logistic Agent, Material Handing & Customs Clearance Agent
Merkur Expo Logistics GmbH
Ian Heiringhoff
E-mail: ian.heiringhoff@merkur-expo.com
Hostesses & Temporary Staff Hire
Hostesky
Ivana Dupalova
E-mail: dupalova@hostesky.cz